Privacy Policy

Privacy Policy – Lead Safe Philadelphia

Effective Date: July 9, 2025

1. Introduction

Lead Safe Philadelphia (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We may collect several types of information from and about users of our website, including:
– Personal Information: Name, email address, phone number, mailing address.
– Property Information: Rental property addresses, inspection details.
– Technical Information: IP address, browser type, cookies, and website usage data.

3. How We Collect Information

We collect information:
– Directly from you when you fill out forms, call, or email us.
– Automatically as you navigate through the site (usage data via cookies and analytics).
– From third-party partners and publicly available sources.

4. How We Use Your Information

We use your information to:
– Provide and manage our lead dust sampling services.
– Respond to inquiries and provide customer support.
– Improve our website and customer experience.
– Comply with legal obligations and protect our legal rights.

5. Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with:
– Service providers and contractors who assist in service delivery, under confidentiality.
– Legal authorities if required to comply with laws or protect rights.
– Analytics providers for internal purposes (not advertisers).

6. Data Security

We implement appropriate technical and organizational measures to safeguard your information, including encryption, secure servers, password protections, and restricted access protocols.

7. Your Privacy Rights (US Residents)

You may have the right to:
– Access the personal data we have about you.
– Request correction or deletion of inaccurate information.
– Opt out of receiving marketing communications.
 

To exercise these rights, contact us at: Leadsafephiladelphia@gmail.com

8. Notice to California Residents (CCPA)

If you are a California resident, under the California Consumer Privacy Act (CCPA/CPRA), you have the right to:
– Know what categories of personal information we collect.
– Request deletion of your personal data.
– Opt out of the sale of personal data (we do not sell your data).
 

To submit requests, please contact us using the information below.

9. Your Rights Under Pennsylvania Law

Although Pennsylvania does not yet have a comprehensive consumer data privacy law, we respect your rights to privacy. You may:
– Request access to your data.
– Request correction or deletion.
– File a complaint with the Pennsylvania Attorney General’s office if your data rights are violated.

10. Children’s Privacy (COPPA Compliance)

We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information immediately. Parents may contact us to request deletion of any inadvertently collected data.

11. Cookies and Tracking Technologies

We use cookies and tracking technologies (like Google Analytics) to analyze website traffic and improve functionality. These tools do not collect personally identifiable information. You can disable cookies through your browser settings.

12. Data Retention

We retain personal data for as long as necessary to provide services and meet legal obligations. When data is no longer required, we securely delete or anonymize it.

13. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the effective date at the top of the policy. Material changes will be communicated through our website or by email notification.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
 

Lead Safe Philadelphia
Email: leadsafephiladelphia@gmail.com